Service Agreement

Date last updated: 02 December 2022

Writer & Co Pte. Ltd. (We/Us/Our) agrees to provide Services on the following terms.

By using Our Services you accept and agree to this Service Agreement.

Standard Service Scope

The Team

  • Dedicated writer
  • Fractional editor
  • Fractional project lead

The Content Deliverables

  • Written by the dedicated writer
  • 22,000 words per month, subject to writer leave, topical difficulty, and client-requested scope changes
  • One non-deliverable day per month for writer leave
  • Reasonable research and discovery included
  • Reasonable level of industry, trade, scientific, technical or niche complexity
  • Other digital media is not included (images, photos, graphics, video etc)
  • Basic formatting only (headings, paragraphs, bullet points and lists)
  • Content is proofread and edited by the editor
  • Content is delivered online in our system
  • Publishing and uploads are completed by you

The Project

  • Content ideation, guidance and planning is driven by you
  • Writer(s) and editor(s) are managed by project lead
  • Communication online in our system

Our failure to insist upon strict compliance with this Standard Service Scope shall not be deemed to be a waiver of the Standard Service Scope.

Intellectual Property

We assign to You all existing and future intellectual property rights in the Deliverables, in full, free from all third party rights, to fullest extent allowed by law.

We warrant that the use of the Deliverables will not infringe on the rights of any third party.

Standard Service Fee

As per the rates displayed at https://writerandco.com/pricing/, paid monthly in advance.

Our Responsibilities

  • Provide the Services and deliver Deliverables to you in accordance with this Agreement.
  • Perform the Services with all due care, skill and ability in line with industry best practices.
  • Ensure everyone involved in providing the Services have suitable skills and experience.
  • Promptly communicate to you any expected delays or problems in providing the Services and any issues preventing delivery of Deliverables.
  • When requested, promptly provide information regarding the progress of the provided Services.
  • Comply with all applicable laws and regulations that apply to the Services.
  • Not infringe on any intellectual property rights in the course of providing the Services.
  • We may subcontract to other parties, any subcontractors will be subject to all responsibilities under this Agreement.
  • Not to disclose confidential business, customer, client or supplier information to any person except Our employees, contractors, officers, representatives or advisors, or as required by law.

Your Responsibilities

  • Provide clear instructions.
  • Pay in full and on time.
  • Not to disclose confidential business, customer, client or supplier information to any person except your employees, contractors, officers, representatives or advisors, or as required by law.

Non-Solicitation

You may not, without the prior written consent of Us, solicit, employ or contract with our employees or contractors during this Service Agreement and for a period of 1 year after Termination. Any consent given by Us will be subject to a fee equal to 12 months Standard Service Fee. You agree that this non-solicit is aimed at protecting Our interests and is reasonable with reference to Our interests, employees, contractors and the public.

Disclaimer and Liability

We shall not be liable for any consequential, indirect, exemplary, special, or incidental damages arising from or relating to the Service Agreement. Our liability will not exceed the aggregate amount of fees paid for Services performed under this Services Agreement.

We do not express or imply any warranties or representation that the Services provided will result in any particular amount or level of revenue to you.

Waivers

A waiver of any right or remedy under this Service Agreement or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default.

A failure or delay by a party to exercise any right or remedy provided under this Service Agreement or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under this Service Agreement or by law shall prevent or restrict the further exercise of that or any other right or remedy.

A party that waives a right or remedy provided under this Service Agreement or by law in relation to one party, or takes or fails to take any action against that party, does not affect its rights in relation to any other party.

Variation

We may vary this Agreement after notifying you and giving 30 days notice.

Notices

All notices shall be in writing via email and deemed given 1 business day after being sent.

Email for notices to us: notices(at symbol)writerandco.com

Email for notices to you: Your email in your account

Termination

You may terminate at any time. We may terminate with 30 days notice, or immediately if you have not paid in full and on time. Termination shall not affect any rights or obligations accrued up to the date of termination.

Severance

If any provision or part-provision of this Service Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this Clause shall not affect the validity and enforceability of the rest of this Service Agreement.

If any provision or part-provision of this Service Agreement is invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that, as amended, it is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision.

Governing Law

This Agreement and any dispute regarding the Service Agreement shall be governed by the laws of the Republic of Singapore.

Dispute Resolution

All disputes arising out of or in connection with this Service Agreement, including any questions regarding its existence, validity, or termination, shall first be referred to mediation in Singapore, in accordance with the Law Society Mediation Rules for the time being in force. If the Dispute cannot be resolved in mediation, the Parties shall refer the Dispute to arbitration in Singapore in accordance with the Law Society Arbitration Scheme and the rules thereunder for the time being in force.